If using Mac that does not have Thunderbolt 3 or USB C ports, you will need an adapter. This can also be found in System Settings > Privacy & Security > Full Disk Access.Ī. If using Drobo 5D3 which has 3 ports, 2 Thunderbolt 3 (type USB C), 1 USB C. ![]() Yes, with the introduction of Ventura, a prompt as follows (below) will appear. Mac prompts to Allow Accessory, do I need to Allow?Ī. Note: If using Mac M1 you must use Dashboard v3.6.1 Is there a Dashboard version I should be using with macOS 13 (Ventura)Ī. The latest Dashboard version can be found here: In our limited testing we find the Drobo 5D, 5D3 (Thunderbolt & USB C), 5N & 5N2, mount and is accessible in Ventura. Please note, there will not be any further Drobo firmware/software updates for Ventura or any future Mac Operating System.Ī. Before updating, please ensure you have a backup of all the data on Drobo, then shutdown the Drobo before upgrading to any new or updated OS. We have done minimal testing with Drobo & Ventura, support for macOS Ventura will also be Limited. All other company and product names may be trademarks of their respective owners.?The information contained herein is subject to change without notice.Per notice previously posted in our knowledge base (below): The Drobo Dashboard application allows you to easily check the status, change settings, etc., on your Drobo. Capacity Gauge Blue: Displays the percentage of your Drobo that is full, in 10 increments. Once Mac is up and running, now power on or connect the Drobo (if it wasn’t already). When that is done close Dashboard Reboot the Mac. Because Drobo has no control over such sites and resources, you acknowledge and agree that Drobo is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.ĭataRobotics, Drobo, Drobo FS, DroboPro, DroboShare, DroboElite, BeyondRAID and TrustedData are registered trademarks of Drobo, Inc. Tip: You can determine actual disk space usage by opening Drobo Dashboard or checking Drobo’s blue capacity lights. Go to System Preferences > Security and Privacy > General, the bottom half of this window you the following. This article may provide links to other sites or resources available on the Internet. ![]() If your Drobo device still does not mount, Contact Technical Support. What should I be aware of when setting up ISCSI Storage Attached Network (SAN/iSCSI) Troubleshooting, see: If this did not resolve your issue, follow the steps to Generate a diagnostic and contact support If the Drobo Dashboard displays Mount Failed, follow these instructions to repair the file system.Ensure you can manually connect to the Drobo.If you cannot mount the Share using Drobo Dashboard, try the following steps: Network Attached Storage (NAS) Troubleshooting:įor how to mount shares using Drobo Dashboard, see If this did not resolve your issue, follow the steps to If you recently updated to macOS 10.15, see: macOS 10.15 Catalina - Frequently Asked Questions.If the drive bay lights are Green and the Drobo Dashboard recognizes Drobo, the Drobo volume is likely suffering from file system corruption, in order to troubleshoot follow the guide here. ![]() If you have discovered the Drobo in Dashboard but do not see the volume mounting: If you answered yes to the previous questions, continue with the sections below related to your Drobo:ĭirect Attached Storage (DAS) Troubleshooting:
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